Meet Our Founder
Healthcare Communications Specialist
Hi, I’m Onishka! After years working in healthcare, I noticed a problem, while AI and automation made clinic operations faster, patient communication very often felt cold and impersonal. Important connections were being lost, and patients weren’t feeling truly cared for.
That’s why I created Heartly Connect. To bring the human touch back into every communication method. We combine smart AI and automation with thoughtful, personalized communication so clinics and practices can run efficiently while making patients feel valued and remembered.
Our goal is simple: To humanize healthcare, strengthen patient relationships, and help practices operate smoothly.
What We Offer:
Connection Boost (once-off)
Includes:
- Rewrite up to 15 core communication scripts (appointments, reminders, follow ups, post care etc.)
-Personalized, warm, professional tone.
-Optional branding consultation
-Delivery 3-5 days.
Price: £350 once-off
Upgrade your patient communication instantly.
Monthly Messaging & Engagement Support - Subscription
Includes:
- unlimited custom scripts per month.
- Multi- Channel communications support
- Ongoing Patient Feedback Review
-Custom / seasonal Campaigns included.
- Optional implementation support.
Price: £600/month
Perfect for practices that prioritize genuine patient relationships and high quality care, while aiming to improve communication, encourage return visits, and reduce no shows.
Ultimate Patient Experience Audit- Premium
Includes:
- Audit all patient communication channels.
- Rewrite & improve communication tone as per practice.
-Strategic recommendations.
- Monthly coaching sessions
- Optional campaigns.
Price: £750 once- off
( £800 with campaigns)
A full communication overhaul for practices that want exceptional patient care.
Heartly Connect Plus
Automated Follow Up Sequences
>Create multi step sequences for post appointment follow ups (e.g., check-ins, satisfaction surveys, reminders for next visit)
> Boosts retention and patient satisfaction.
Price: £75/sequence
Custom Campaign Design
> Design themed campaigns for wellness weeks, seasonal health checks, or awareness events.
> Communication methods are crafted to increase patient engagement.
Price: £125/campaign
Staff Training Session
> Teach clinical staff how to manage, send, and optimize patient communication methods.
> Ensures your communication strategy is empathetic, consistent and professional.
Price: £200/session
Multi-Channel Communication Support
> Keeps communication consistent across all patient touchpoints.
Price: £100/month per additional channel
Patient Feedback Surveys
> Create short surveys to collect patient feedback on appointments, messaging, or overall clinic experience.
> Provides data you can use for monthly practice optimization.
Price: £60/survey
Human At Every Touch.